please see below for how to contact us for different questions you may have.
Please contact us for any of the following:
1.) If your address was accidentally put in incorrectly.
2.) There is an issue with your tracking number.
Please do the following before contacting us:
1.) Check the description of the product you ordered to see if the date of arrival is shown.
2.) Please be sure to check your SPAM folder and search bar (unicorn sports) in your email for tracking updates.
Please contact us to get started with your glove design after you have placed your order.
Please include your Order # in the subject of the email.
Custom Team Gear:
Please use this email only to send logos/graphics for a design request. The designer will reach out to you to get started with your design.
All other design information and pricing can be found on the Team Uniforms page to get started.
TERMS & CONDITIONS
REFUNDS WILL NOT BE PROVIDED FOR ANY GEAR. We do not provide credit or refunds on any gear that has been delivered.
On custom gear, Unicorn Sports will ensure any missing items, name misspellings and/or number corrections are made. However, due to the gear being custom, refunds will not be made after the gear has been ordered for any reason.
For all gear, please see the sizing chart available on the website for any questions regarding sizing. Unicorn Sports will not refund or accept returns for any gear item that was purchased in the wrong size.
Custom jerseys will be a 4-5 week turnaround.
Custom hoodies, shorts & pants will be a 6 week turnaround.
Unicorn Sports will ship to the address provided in the order upon fulfillment. If the order is returned, Unicorn Sports will not re-ship the items. It will be your responsibility to contact us at firstname.lastname@example.org and ask for a coupon in order to re-send the item (You will only pay shipping). Please be sure to carefully check the address upon ordering to ensure it is correct and will reach the final destination.